DELIVERY POLICY:
Delivery on products in stock will be between 3-5 or 10-15 working days, depending on whether stock is being delivered from our store or supplier depot. Delivery lead times are specified on each product page. While we do carry stock of most products, quantities vary due to demand and where a product needs to be manufactured lead times can be up to 4-6 weeks depending on the product. If you would like to confirm whether there is possibly stock available for immediate delivery please click on “Check stock availability”.
Our range of bedroom furniture is manufactured and shipped from the Garden Route with Star Express couriers. All furniture deliveries are subject to a delivery charge of R800. We offer free delivery of furniture between Plettenberg Bay and Sedgefield on specified days of the week.
Our range of mirrors and decorative artwork is subject to a nationwide delivery charge of R400.
We offer free delivery on linen and homeware orders over the value of R2000.00. Orders below R2000.00 are subject to a R200.00 courier fee.
PLEASE NOTE:
While every effort will be made to ensure estimated delivery dates are met; we are dependent on our manufacturers as well as third party transporters and circumstances beyond the control of The Bedroom Shop Online may cause delays or necessitate dates to be changed.
Again, while we will do our utmost to assist with timeous deliveries we cannot commit to exact time frames as transporters can be delayed as a result of traffic, roadworks, accidents etc.
As we use third party transporters for delivery of goods outside of the Garden Route where our showroom is, please note that delivery does not include unwrapping and installation. All flat packed goods such as bedsteads, bunk beds and daybeds are delivered with assembly instructions and hardware for self-installation.
Goods must be unwrapped and inspected on delivery and The Bedroom Shop Online notified immediately of any damage or imperfections. In these cases please retain all wrapping and packaging so that we can arrange delivery of replacements and the safe return of the damaged goods to our warehouse. We do require that the goods be re-wrapped to the best of your ability.
Should you have any concerns/queries/special delivery requests please note them in the order notes box on your order enquiry and we will do our best to accommodate your requirements.
DECORATORS/CONTRACT CLIENTS:
Delivery costs on decorator/contract orders are dependent on trade/volume discounts and are therefore subject to a quotation. Please contact us at info@thebedroomshop.co.za for a quote.